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Refund Policy
Last updated: July 2026
The short version
Try AbsoluteOne risk-free. If a paid plan isn't right for you, tell us within 14 days of your first payment and we'll refund it in full. You can cancel any subscription yourself, anytime, in a couple of clicks.
1. Payments and our payment partner
Purchases on AbsoluteOne are processed by a third-party merchant of record, such as Paddle.com or Dodo Payments; the one handling your purchase is shown at checkout and on your receipt. They handle checkout, billing, taxes, and payment security, and their name may appear on your card statement. Refunds are issued through them back to your original payment method.
2. 14-day money-back guarantee
If you're not happy with your first subscription payment for any reason, contact us within 14 days of the charge and we'll refund it in full. No forms, no hoops.
3. Renewals
Subscriptions renew automatically at the end of each billing period (monthly or yearly). If a renewal was charged in error, or you meant to cancel and haven't meaningfully used the plan since the charge, contact us within 14 days of the renewal and we'll make it right.
4. One-time purchases
Deliverable top-up packs are refundable within 14 days of purchase, provided the credits are unused.
5. Cancelling
Cancel anytime from Account → Manage billing. Cancellation stops future charges; your plan stays active until the end of the period you already paid for. No cancellation fees.
6. How to request a refund
Email founder@absoluteone.ai from the address on your account, or use the help link on your payment receipt. Approved refunds are returned to your original payment method, typically within 5 to 10 business days depending on your bank.
Billing questions that aren't about refunds? Same address, we answer those too: founder@absoluteone.ai.